{"id":1679,"date":"2017-10-30T10:12:05","date_gmt":"2017-10-30T10:12:05","guid":{"rendered":"https:\/\/www.pestanagroup.com\/?page_id=1679"},"modified":"2023-01-11T13:00:32","modified_gmt":"2023-01-11T13:00:32","slug":"ombudsman","status":"publish","type":"page","link":"https:\/\/www.pestanagroup.com\/pt-pt\/pestana-group\/ombudsman\/","title":{"rendered":"Provedoria"},"content":{"rendered":"<p>Ao abrigo do Programa Planet Guest e no \u00e2mbito da sua pol\u00edtica de responsabilidade social, o <a href=\"https:\/\/www.pestana.com\/pt\" target=\"_blank\" rel=\"noopener\">Pestana Hotel Group<\/a> criou a Provedoria do Cliente dos seus estabelecimentos hoteleiros em todo o Mundo com vista \u00e0 melhoria dos \u00edndices de satisfa\u00e7\u00e3o dos seus clientes.<\/p>\n<p>A Provedoria do Cliente Pestana tem como principal objectivo a promo\u00e7\u00e3o e salvaguarda dos direitos, garantias e interesses leg\u00edtimos dos seus clientes no que respeita aos servi\u00e7os prestados pelos seus estabelecimentos hoteleiros.<br \/>\nA Provedoria do Cliente Pestana compromete-se a analisar atentamente as necessidades e preocupa\u00e7\u00f5es do Cliente, procurando encontrar solu\u00e7\u00f5es justas e adequadas para cada Cliente, respondendo a todas e a cada uma das situa\u00e7\u00f5es com a m\u00e1xima rapidez e efic\u00e1cia, aumentando assim a confian\u00e7a dos Clientes no Pestana Hotel Group.<\/p>\n<p><a href=\"\/contact\/\">Caso tenha alguma quest\u00e3o ou solicita\u00e7\u00e3o a colocar \u00e0 Provedoria do Cliente por favor clique aqui.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Ao abrigo do Programa Planet Guest e no \u00e2mbito da sua pol\u00edtica de responsabilidade social, o Pestana Hotel Group criou a Provedoria do Cliente dos seus estabelecimentos hoteleiros em todo o Mundo com vista \u00e0 melhoria dos \u00edndices de satisfa\u00e7\u00e3o dos seus clientes. A Provedoria do Cliente Pestana tem como principal objectivo a promo\u00e7\u00e3o e&#8230; <a class=\"view-article\" href=\"https:\/\/www.pestanagroup.com\/pt-pt\/pestana-group\/ombudsman\/\">Ver artigo<\/a>","protected":false},"author":33,"featured_media":1760,"parent":732,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"texto.php","meta":{"footnotes":""},"class_list":["post-1679","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Provedoria - Grupo Pestana<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pestanagroup.com\/pt-pt\/pestana-group\/ombudsman\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Provedoria - Grupo Pestana\" \/>\n<meta property=\"og:description\" content=\"Ao abrigo do Programa Planet Guest e no \u00e2mbito da sua pol\u00edtica de responsabilidade social, o Pestana Hotel Group criou a Provedoria do Cliente dos seus estabelecimentos hoteleiros em todo o Mundo com vista \u00e0 melhoria dos \u00edndices de satisfa\u00e7\u00e3o dos seus clientes. 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